Comments, Compliments & Concerns

At The Junction we are passionate about making a positive difference to the lives of children, young people and families. we want a world where there is always someone to talk to and our mission is to empower children, young people and families to embrace life with confidence and be able to face life’s challenges in a positive way.

In order to be able to do this we need to make sure that we are providing an excellent service.

We are here to listen to what you have to say about the services that you attend. If you would like to give us some feedback about our services, please complete the following form.

We are interested to hear your comments, compliments and concerns.

Form available here Comments, Compliments & Concerns (1).pdf and our policy is available here POL.0037 COMPLAINTS POLICY – INTERNAL – POLICY website version.pdf

Please send your completed form to The Chief Executive Officer and post to The Junction, 19 Station Road, Redcar, TS10 1AN, or email or hand it to a member of staff. Call 01642 756000 (9am – 5pm Monday to Friday) if you call after 5pm we will be in touch the following working day.